Introduction

Managing Conflict in the Workplace

Welcome to your Course with The Launch Group.

Programme Manager

Anthony Burdis will be your Programme Manager throughout the duration of this course. We’ve included his contact details below.

Email – anthony@thelaunchgroup.co.uk

Phone – 07825 650014

Course Overview

• Self-Analysis
• Understanding Customers
• Strategies for Managing Conflict
• Reflective Techniques
• Benefits of Strong Conflict Management Skills