Introduction to Emotional Intelligence

4.9 out of 5 stars

£15 - Buy Now

The Introduction to Emotional Intelligence online course covers the key elements of EI, helping you improve communication, resilience, and teamwork.

Certification: Introduction to Emotional Intelligence – E-Learning course is approved by leading industry bodies CPD & IIRSM.

Course Duration

1 Hour

Recommended Renewal

3 Years

Available Nationwide – Learn Online, Anytime

Course Duration

1 Hour

Recommended Renewal

3 Years

Available Nationwide – Learn Online, Anytime

3 CPD Units

Course description

Emotional Intelligence (EI) is a set of emotional and social skills that influence how well we understand ourselves, manage relationships, and respond to challenges. EI focuses on recognising, understanding, and managing emotions effectively, both personally and in the workplace.

The Introduction to Emotional Intelligence online course explores what EI is and dispels common myths surrounding it. Learners will consider the advantages and limitations of emotional intelligence, the biological role of emotions, and practical strategies for managing them.

By the end of the course, gain a clear understanding of emotional intelligence and how to use it to build stronger professional relationships and deal effectively with workplace challenges.

Course Modules: 4 Modules covering key topics to help you earn your certification with confidence.

Module 1

What is Emotional Intelligence?

Module 2

Understanding and recognising emotions

Module 3

Emotional Intelligence at work

Module 4

Tips for dealing with emotions at work

Want to know more?

Please feel free to contact us on 0191 429 8500, and a member of our team will get back to you, or fill in the form below.

FAQ

Who is the Introduction to Emotional Intelligence Course Suitable for?

This course is suitable for employees at all levels, managers, team leaders, and HR professionals who want to improve their understanding of emotional intelligence. It is also valuable for anyone seeking to strengthen communication, resilience, and teamwork in the workplace.

What happens if I fail the course?

Each module ends with a short test, and you must achieve a minimum score of 70% to pass each one to complete the course successfully.

You are allowed a maximum of 3 total attempts to pass the course this includes all module tests and the final assessment. If you do not pass within three attempts, you will need to contact us to repurchase the course and attempt it again. We recommend reviewing the course content carefully between attempts to improve your chances of success.

How often do I need to renew my Introduction to Emotional Intelligence?

Although there is no official expiry date for this certificate in the UK, it is recommended that you renew your Introduction to Emotional Intelligence training every 2 to 3 years. This helps ensure your knowledge remains current and reflects any changes in regulations or best practices.

What do I need in order to complete the course?

To get the best experience from our online e-learning platform, we recommend the following system requirements:

Browser: An up-to-date web browser (we recommend Chrome or Firefox for optimal performance)

Video: The latest video drivers installed

Memory: At least 1 GB of RAM

Internet Speed: A broadband connection with a minimum download speed of 3 Mbps

However, if you require further support, please do not hesitate to contact us.

Launch Learn were great! Their courses allowed me to upskill myself around my busy work schedule. Really recommend!

Jessie Hull

Loved how easy it was to get started. The course was clear and really helped me feel more confident at work. It’s great knowing I can log in anytime and get what I need without any hassle.

Sophie James

elearning course was clear, engaging, and really easy to follow. I was able to learn at my own pace, and if i needed support from the team i knew where to go. I now feel much more confident in my role thanks to the skills I’ve gained.

Mark Brown

Smooth transaction from start to finish. I was able to complete my course with no issues in under an hour, and I received my certificate upon completion. The process was quick, efficient, and hassle-free.