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Sales Skills

Ed

4.9 out of 5 stars

£15 - Buy Now

The Sales Skills online course covers essential selling techniques, helping you build rapport, understand customer needs, and close sales with confidence.

 

Certification: Sales Skills – E-Learning course is approved by leading industry body CPD.
Course Duration
2 Hours
Recommended Renewal:
3 Years
Available Nationwide – Learn Online, Anytime
Course Duration
2 Hours
Recommended Renewal:
3 Years
Available Nationwide – Learn Online, Anytime
3 CPD Units

Course description

The ability to sell effectively is a key skill in any business environment, combining communication, strategy, and relationship-building to drive success. 

The Sales Skills online course provides a practical introduction to the core techniques and behaviours required to succeed in sales. Learn the principles of professional selling, goal setting, self-assessment, and developing the right mindset for success. Explore how to prepare for and conduct cold calls, handle gatekeepers, and manage face-to-face meetings confidently. 

Understand how to build rapport, ask the right questions, and deliver engaging sales presentations using visual aids to communicate value and results. Discover how to align solutions with customer needs, communicate value effectively, and use negotiation and closing techniques to achieve successful sales. 

By the end of this course, you will have the skills and confidence to manage the full sales process, from the first contact to closing the deal, while building lasting and productive client relationships.

Course Modules: 9 Modules covering key topics to help you earn your certification with confidence.

Want to know more?

 Please feel free to contact us on 0191 429 8500, and a member of our team will get back to you, or fill in the form below.

FAQ

Who is the Sales Skills Course Suitable for?
This course is ideal for anyone working in sales, customer service, or client-facing roles who wants to strengthen their communication and persuasion skills. It is also suitable for professionals new to sales who want to build confidence in managing customer relationships and closing deals effectively.
What happens if I fail the course?
Each module ends with a short test, and you must achieve a minimum score of 70% to pass each one to complete the course successfully.

You are allowed a maximum of 3 total attempts to pass the course this includes all module tests and the final assessment. If you do not pass within three attempts, you will need to contact us to repurchase the course and attempt it again. We recommend reviewing the course content carefully between attempts to improve your chances of success.
How often do I need to renew my Sales Skills?
Although there is no official expiry date for this certificate in the UK, it is recommended that you renew your Sales Skills training every 2 to 3 years. This ensures your techniques remain up to date and reflect the latest trends and best practices in sales.
What do I need in order to complete the course?
To get the best experience from our online e-learning platform, we recommend the following system requirements:

Browser: An up-to-date web browser (we recommend Chrome or Firefox for optimal performance)

Video: The latest video drivers installed

Memory: At least 1 GB of RAM

Internet Speed: A broadband connection with a minimum download speed of 3 Mbps

However, if you require further support, please do not hesitate to contact us.

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